Iserv is a total supplier and a Microsoft partner, and can establish Shipping Online with Microsoft 365 and Dynamics 365 with licenses in the cloud. Iserv can also set up mail, migrate mail, build your organizational structure and do integration to other external systems.    

Yes, Shipping Copilot is supported from Microsoft 365 as an online add-in, and can be used to transform recaps into fixture entities in other formats than Shipping Online fixtures.  With Shipping Online recaps is transformed and automatically inserted into Shipping Online in few seconds. Shipping Copilot comes with an API for integration towards other post-fixtures systems. 

Iserv provide support 24/7 worldwide from our support center with technical support on Microsoft and Shipping Online issues. 

We recommend to migrate all the existing files to Shipping Online Collaboration document library for your department/segment site. Than you have access to all your private and business files from any device, and you can share business files with your colleague and partners from project library.   You can also skip working on file servers and not concerning about backup and versions.   

Shipping Online support Invoicing directly from invoice plans. Invoice plans is generated from fixture types (Voyage, COA, TC, etc.) and distributed over invoicing periods. If fixture periods are changed, a new invoice plan is generated. You can send Invoice to customer by e-mail and set up workflow to automatically route the Invoice internally as well.   

No, the PowerBI tool is for the management. But any kind of reports can be configured for all users as Dashboard reports e.g. commission reports for the Brokers and Operators.